What is an [highlight sc_id=”sc1385051270156″]Enterprise Application[/highlight] and how can it help you do Big Business? In this blog we will define what an Enterprise Application is, and discuss several examples of how they can help your business achieve its Operational and Financial goals.
Enterprise applications, enterprise apps, or enterprise application software (EAS) are all terms used to describe applications — or software — that a business can use to [highlight sc_id=”sc1385051290026″]solve operational problems[/highlight]. They are built to be used on corporate networks, intranets, and the Internet. They must beat tough security and data protection requirements whilst also being reliable and easy to use. (not to mention functional!)
[blockquote sc_id=”sc1385053159260″]Enterprise Apps are changing the way businesses handle internal process. By leveraging the features of Smart devices tasks can be performed faster, cheaper than more efficiently than ever before.[/blockquote]
Unlike SME applications, or apps built for end-users, that usually have a very specific purpose (e.g. travel program, IM’ing app, or a game), enterprise applications can be used to do multiple functions for many users across several different departments in a large organization. Applications have proven that they can increase individual productivity, decrease process times, and remove costs from the business.
Often Enterprise Apps are developed by internal teams inside the business. They can cover a range of functions, including:
[list styles=”icon-ok^icon-ok^icon-ok^icon-ok^icon-ok^icon-ok^icon-ok^icon-ok^icon-ok^icon-ok^icon-ok” sc_id=”sc1385050945986″]Billings & payments System^Email Campaigns^Customer Contact Tracking and Management^Customer Satisfaction^Process Auditing and Tracking^Knowledge Management Systems^Employee Communications and Forums ^Call centre processes^Sales Force Tools^Field Force functions^HR tools[/list]
Today, more and more businesses are looking externally for a trusted partner and application development company to bring their internal processes and procedures to life with web-base and enterprise applications in order to get customized results, quickly, and cost effectively. A trusted development partner can also play a vital role in offering relevant technical suggestions like cloud based solutions and managed service contracts to give your enterprise application the reliable performance it requires and future proof it for years to come.
If you are thinking about a new enterprise application we’d suggest that you keep the following key steps in mind:
- Discover and Document – You must understand how your business functions, including key business drivers, processes, procedure, people, and inputs. Once you have these understood and agreed, make sure they are well defined and documented so that these can be shared with technical teams and form the basis for your application requirements.
- Simplify – Once you understand the critical activities and key drivers for your business think about taking out any historical or unnecessary steps. This will improve the end quality of your enterprise application, but more importantly it will take out wasted time and effort and help make your business a lot more efficient.
- Transparency – Good decisions are made when good information is available to everyone. New applications inherently generate performance related and historical data. By making this data simple to use and available to everyone the quality of the decision making processes and the ability of your teams to innovate will improve overnight.
- Great User Experience – Finally, remember to make sure your enterprise app looks good and is easy to use. This will drive usage by your employees and help deliver those sought after business benefits even faster.
Over the next 3-5 years the advances in technology will challenge and enable the very core of how we think about Enterprise Apps. These advances will speed things up, drive down costs, and increase flexibility in an already rapidly changing world. Start thinking now about how Enterprise Applications can help you and your business take advantage of these changes.